Reservations and Cancellations – Please read carefully

To ensure that you receive the Spa Treatment and preferred Therapist when you want them, we recommend that you book your appointment well in advance. Our telephone number is {908}279 6683 e-mail address info@nyxandhemeraspa.com

Please be aware that treatment times include intake and homecare recommendations by therapists. If you are a first-time client, extra time is allotted to assess your needs.

A credit card number or gift card is required to hold a reservation.  If you need to cancel your appointment, please call us 24 hours in advance for single services and 48 hours in advance for multiple services. Failure to honor our cancellation policy will result in a charge to the credit card or forfeit of the gift card  as follows: No show or less than 24 hour cancellation for single service or less than 48 hour cancellation for multiple services: First time, 50% of service fee; thereafter, 100% of service fee.

Please note that gift cards are non-refundable, but can be exchanged for product or services of equal value. Gift cards expires after 3 years from date of purchase.

Gratuities 

Gratuities are accepted in the form of cash, credit card charge or a check made out to the therapist.

Late Arrivals 

A late arrival will receive an extension of scheduled service times only if time is permitting. Otherwise, you will be responsible for the full service fee.

Come Early 

We suggest that you arrive 15 minutes before your appointment. A spa robe and slippers will be available with 2 or more services.

Cell Phones and Pagers 

Please be considerate of other Spa guests and mute your cell phones and pagers when entering the Spa.

Minors and Children 

The spa is reserved for our clients 18 and up. Clients under 18 are welcome for appropriate treatments only if accompanied by a Guardian or with a signed parental consent form.  Out of respect for the privacy and relaxation of our guests, please make other arrangements for your children while you are at the spa.

Jewelry 

We suggest that you arrange care for your valuables jewelry prior to your visit with us.

Professional Staff 

Our professional staff members are fully trained and licensed (as required) for the services they provide. We employ unique and distinct individuals who are nurturing and caring, and strive to anticipate your needs.

Our prices are subject to change without prior notice.

All prices, services, policies, and hours of operation are subject to change without

notice.